Due to disruptions from COVID-19, you may expect your package to arrive with a delay. Delay can be around 2 - 5 business days.

All products from HEARTS IN COLORS are shipped in a protective cardboard tube to avoid damage during shipping. 

Transit time for your order
United States: 4 - 10 business days.
Canada: 6 - 12 business days.
United Arab Emirates: 14 - 16 business days.
Australia: 14 - 16 business days.
New Zealand: 14 - business days.

Cancellations
- You can request a cancellation within 1 hour of purchase.

We don't accept returns or exchanges
- Every item ordered on heartsincolors.com is made to order and at this moment we can't accept returns or exchanges.
We can replace the items only if they are damaged in transit or have arrived with an obvious factory fault, please contact us as soon as possible.

Feel free to contact us if you have any problems with your order we will be happy to help.

Shipping costs
- All shipping costs will be shown upon checkout once the address field is completed.

Customs duties
- Customers who live outside of the U.S.A and E.U. are responsible for customs duties since all orders are shipped from the U.S. and E.U.

Payments
- All charges are effectuated in US dollars.

 

For any questions or request, please contact us:

help.heartsincolors@gmail.com